WILLOW BOTTOM TREE SERVICE - PRIVACY POLICY
Privacy Policy
Last Updated: April 1, 2025. This Privacy Policy describes how Willow Bottom Tree Service ("Company", "we", "our", or "us") collects, uses, and discloses your personal information when you use our services, including our text messaging program.
1. INFORMATION WE COLLECT
We may collect the following types of information: Personal Information:
Contact information (name, address, email address, phone number) Payment information. Property details relevant to tree services. Service history and preferences. Communications with our team Automated Information: Device information when you access our website. Location information with your consent. Website usage data through cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
Providing and improving our services. Processing payments. Communicating about appointments and service updates. Sending promotional messages when you've opted in. Responding to your inquiries and requests. Complying with legal obligations
3. TEXT MESSAGE PROGRAM
When you opt into our text messaging program:
We collect your mobile phone number and consent records. We use this information to send service notifications, appointment reminders, and promotional messages (if you've consented)We maintain records of your messaging preferences and opt-in/opt-out status. You can opt out at any time by replying STOP to any message
4. INFORMATION SHARING
We may share your information with:
Service providers who assist us in operating our business. Professional advisors such as lawyers and accountants. Government entities when required by law. Business partners with your consent. We do not sell your personal information to third parties.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including:
Access to your personal information. Correction of inaccurate information. Deletion of your information. Restriction of processing. Data portability. Withdrawal of consent to exercise these rights, please contact us using the information in Section 11.
8. CHILDREN'S PRIVACY
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Willow Bottom Tree Service
980-521-1327
12. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please contact us for more information.